What Can We Help You With?
At CITY, we know you might have questions about our services, safety practices, and what it’s like to work with us. That’s why we’ve gathered answers to the most common ones below.
If you can't find the answer you are looking for, please contact us directly. We'll be more than happy to help.
Yes. All our processes meet or exceed industry requirements. Our Hygienically Clean Certified facilities follow the strictest guidelines from leading organizations, including the CDC, Centers for Medicare & Medicaid Services, AAMI, and the American National Standards Institute, among others.
Absolutely. We process everything from patient gowns and bed linens to surgical gowns, lab coats, and microfiber cleaning products—always with strict infection control measures.
We work with you to set a pickup and delivery schedule that matches your patient volume and operational needs—whether that’s daily, several times a week, or weekly, including holidays.
Yes. If you need an unscheduled pickup, just contact our Customer Care Manager—we’ll make sure you’re covered.
Yes. We provide rental and purchase options for scrubs, lab coats, and other healthcare uniforms, with custom branding available.
Yes. We tailor service plans to your facility’s size, specialty, and workflow so you get exactly what you need—nothing more, nothing less.
We serve Minnesota, Wisconsin, Eastern North Dakota, and nearby regions. CITY is growing rapidly, and service outside these areas may be available—contact a representative to learn more.
We serve Minnesota, Wisconsin, Eastern North Dakota, and nearby regions. CITY is growing rapidly, and service outside these areas may be available—contact a representative to learn more.